Terms of Service

Terms of Service

Welcome to The Shan Store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using The Shan Store website, you agree to these Terms of Service, as well as our Privacy Policy and any other rules or policies that may apply. If you do not agree with these terms, please do not use our website.

2. Use of the Website

• Eligibility: You must be at least 18 years old to use our website. By using this site, you represent that you are of legal age.
• Account Information: When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

3. Products and Pricing

• Availability: All products on our website are subject to availability. We reserve the right to limit the quantity of any item or to discontinue any product at any time without notice.
• Pricing: Prices for our products are subject to change without notice. We strive to ensure accuracy in pricing but cannot guarantee that there will be no errors. If a pricing error occurs, we reserve the right to cancel or refuse any orders placed at the incorrect price.

4. Orders and Payments

• Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or issues with payment.
• Payment Methods: We accept various payment methods as listed on our website. By placing an order, you represent and warrant that you have the legal right to use the payment method provided.

5. Shipping and Delivery

• Shipping: We strive to ship orders promptly, but delivery times may vary depending on your location and other factors. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
• Customs and Duties: For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country.

6. Returns and Refunds

Please refer to our Returns & Refund Policy for detailed information on how to return products and request refunds.

7. Intellectual Property

• Content Ownership: All content on The Shan Store website, including images, text, and logos, is the property of The Shan Store and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.
• User-Generated Content: By submitting any content to our website (e.g., reviews, comments), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content in any media.

8. Limitation of Liability

• The Shan Store is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our liability is limited to the maximum extent permitted by law.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Pakistan.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at theshanstore@gmail.com or +92 312 5541691. We are here to assist you.